DUMAC

Privacy Policy

Online Privacy Policy

Terms Of Use

Collection Of Personal Information

When you engage in certain activities on this site, such as ordering or registering products, downloading software, or entering contests, DUMAC may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, DUMAC may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you submit personal information to DUMAC on this site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which DUMAC and its affiliates and subsidiaries maintain offices, including without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of DUMAC.

How Your Personal Information Is Used

DUMAC collects your information in order to record and support your participation in the activities you select. If you order a product that is to be electronically downloaded, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. The information that you provide is also used as part of our effort to keep you informed about product upgrades, special offers, and other products and services of DUMAC and selected third parties.

Your Choices With Respect To Personal Information

DUMAC recognizes and appreciates the importance of responsible use of information collected on this site. If you do not want the information you provide to DUMAC to be used to inform you of other products, services and special offers available from DUMAC, and you indicate this preference when you provide your personal information to DUMAC, DUMAC will honor your preference. In addition, DUMAC will not provide certain information to other companies or organizations. You will not receive promotional materials regarding third party products or services from the personal information you submit to DUMAC. DUMAC reserves the right to provide aggregate data to third parties for statistical analysis. Such data will not be linked to any particular individuals.

Use Of Cookies

When you visit DUMAC.com, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we use “cookies” to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

While DUMAC uses cookies to track your visit to DUMAC.com, and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided DUMAC with personal information.

Updating Your Personal Information

You have the right to access and correct your personal information and privacy preferences at any time. You may correct your personal information and privacy preferences by writing or calling DUMAC at:

19 Corporate Circle
East Syracuse, New York 13057

(315) 463-1010

Please include your name, address, and/or e-mail address when you contact us.

In your correspondence, please indicate with as much detail as possible the location on this site where you provided your personal information.

Privacy Related Complaints

If you believe that DUMAC has not complied with this Online Privacy Policy with respect to your personal information, you may write the DUMAC Privacy Officer at the address indicated above.

In your letter, please describe in as much detail as possible the ways in which you believe that the DUMAC Online Privacy Policy has not been complied with. We will investigate your complaint promptly.

Please note that if you provide DUMAC with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), DUMAC cannot guarantee that your most recent privacy preference will be honored.

Also, please note that DUMAC is not responsible for the content or privacy practices of non-DUMAC Web sites to which DUMAC.com or any other DUMAC Web site may link.